Can I use Family Tree Maker without internet?

Written by Family Tree Maker Software | Apr 13, 2026 10:06:21 AM

If you're researching your ancestry, you might wonder: Can I use Family Tree Maker without internet? The answer is yes — but with some limitations. In this article, we’ll explain how offline usage works, what features require internet, and how to get help through family tree maker support when needed.

Can Family Tree Maker Work Offline?

Yes, Family Tree Maker (FTM) is primarily a desktop-based software, which means you can use it without an internet connection for most core features.

What You Can Do Offline:

  • Create and edit your family tree
  • Add photos, documents, and notes
  • Organize and manage genealogy data
  • View charts, reports, and relationships
  • Save and backup your tree locally

This makes FTM a great option for users who prefer privacy and offline access.

Features That Require Internet

While many features work offline, some important tools need an internet connection:

1. Ancestry Sync (TreeSync)

To sync your tree with Ancestry, internet is required.

2. Record Matching & Hints

FTM uses online databases to suggest historical records.

3. Software Updates

You’ll need internet to download updates and new features.

4. Cloud Backup Services

Online backup and syncing features require connectivity.

Benefits of Using FTM Offline

Using Family Tree Maker without internet has several advantages:

  • Data Privacy: Your information stays on your device
  • No Connectivity Issues: Work anytime, anywhere
  • Better Performance: No lag from online syncing
  • Secure Backup Control: Manage files locally

Limitations of Offline Mode

While offline usage is helpful, there are some downsides:

  • No access to online genealogy databases
  • No automatic syncing with Ancestry
  • No record hints or smart suggestions
  • Manual updates required

If you rely heavily on online research, you’ll need occasional internet access.

When to Use Online Mode

You should connect to the internet when:

  • Searching historical records
  • Syncing your family tree
  • Downloading updates
  • Accessing support services

Need Help? Contact Family Tree Maker Support

If you face issues while using FTM offline or online, you can always reach out to family tree maker customer support for expert assistance.

📞 Call Support:

CALL FTM SUPPORT :
USA – (214) 519-8233
UK – +44 20 8133 9084

📧 Email:

support@familytreemakersoftware.com

💬 Live Chat:

https://familytreemakersoftware.com/contact-us/

Whether you need help with installation, syncing, or troubleshooting, the family tree maker support number is available to assist you.

Conclusion

So, can you use Family Tree Maker without internet?
👉 Yes, absolutely! You can manage and build your family tree offline with ease.

However, for advanced features like syncing, record matching, and updates, an internet connection is required. For any issues, don’t hesitate to contact family tree maker support for reliable help.